Frequently Asked Questions About Our Move to Pleasanton
Where is the new office located?
Our new facility is conveniently located at the intersection of Dublin, Pleasanton, and San Ramon, just minutes from our current Dublin office. It is very close to Workday and Stoneridge Mall in Pleasanton. To avoid confusion, the exact address details will be shared closer to the move. We will make sure you receive plenty of notices and are clear when we have moved to the new location.
When will the new office open?
We are planning to transition to the new Pleasanton office this winter. We’ll provide specific dates and updates as we get closer to the move.
Why is Live & Smile Dental & Orthodontics moving to a new location?
We are moving to a new, state-of-the-art facility in Pleasanton to better serve our growing community. The new office offers more space, advanced equipment, and a modern environment to enhance your experience while maintaining the same high-quality, personalized care you trust.
What improvements can I expect at the new facility?
The new Pleasanton office will feature:
- More spacious treatment areas for your comfort
- Modern sterilization area to ensure highest standard of infection control
- Dedicated consultation room to discuss your treatment plan privately
- Advanced dental technology and equipment for enhanced care
- A thoughtfully designed environment to make your visits more enjoyable
- All dental specialists (general dentistry, orthodontics, oral surgery, and periodontics) under one roof for convenience
Will my scheduled appointments be affected during the move?
We are working to ensure a smooth transition with minimal disruption to your scheduled appointments. We’ll notify you in advance if any changes are needed and will provide clear instructions for visiting the new office.
Can I still book appointments at the current Dublin office?
Yes, you can continue booking appointments at our Dublin office until the move is complete. Once we transition to the new Pleasanton location, all appointments will be moved to our new location.
Will my dental team change?
No, the same dedicated team of general dentists, hygienists, oral surgeon, periodontists, and orthodontist will continue to care for you at the new location in Pleasanton. We are also adding a prosthodontist and pediatric dentist to our team. We’re bringing everyone under one roof to make your experience even more comprehensive and seamless. We remain committed to providing the same exceptional quality of care, personalized attention, and core values you’ve come to expect from Live & Smile Dental & Orthodontics.
Will my insurance or payment options change?
No changes are planned for insurance or payment options. We will continue to accept the same insurance plans and offer the same flexible payment options as we do now.
How can I stay updated about the move?
We’ll keep you informed through newsletters, emails, our website, and social media. Be sure to check your email for updates, and feel free to contact our office with any questions.
How can I contact the office if I have more questions?
You can reach us by phone at (925)828-5500, email at [email protected] or visit our website for more information. We’re happy to answer any questions you have about the move.
Thank you for your continued trust in Live & Smile Dental & Orthodontics. We’re excited to welcome you to our new Pleasanton office and continue caring for your smiles!